RIGHT OF WITHDRAWAL
Returns and refunds policy:
You have the right to cancel an order within 14 days without giving a reason.
The cancellation period for an order is 14 days from the date of receipt of the product or from the moment in which a named third party, which is not a courier, takes possession of the supplied product.
In order to exercise this right of cancellation, you must inform us of the decision with a clear statement.
You can inform us via email to info@stormchairs.com or directly on the chat on the appropriate site.
We will send the refund within 14 days from the date of receipt of the returned products. We will use the same payment method used for the order and no fees will be charged for the refund.
Returns conditions:
To ensure that your products are eligible for return, please ensure that:
- The products were purchased no more than 14 days ago
The products must be returned unused, intact, in the original packaging, complete in all their parts (including packaging and documentation and accessory equipment).
Upon receipt of the returned Products, the Seller will verify their integrity. In the event of damage to the Product during transport, the Customer will be notified remotely of the incident, to allow the Customer to act promptly against the courier he has chosen.
We reserve the right to refuse returns of products that do not meet the return conditions above at our sole discretion.
Returned products
The products will be redirected to the following address:
Via della Cooperazione, 12 - 31033
We cannot be held responsible for products returned that are lost or damaged during shipping. We are unable to provide a refund without receiving the products or without proof of dispatch of the products.
Gift Vouchers:
Gift vouchers are non-refundable.
Contacts
For any questions regarding the return and refund policy, please contact us by email at info@stormchairs.com